Frequently Asked Questions

Alternative Education provides non-traditional learning environments and methods for students who may benefit from a different approach to education.

Placement in Alternative Education is typically determined through discussions involving parents, educators, and school administrators based on the student’s individual needs.

Career & Technical Education provides students with the skills and knowledge needed for various careers. It includes hands-on learning and prepares students for both college and the workforce.

To enroll in a CTE program, students typically need to express interest through their school counselor and complete the necessary application process.

Instructional Support Services offer additional assistance to students and educators, including professional development, curriculum support, and technology integration.

Teachers can access support services by contacting the BOCES Instructional Support team through the provided channels.

Members of the media can contact Mike Rukavina, Director of Communications & Development, at mrukavina@e2ccb.org.

• Provides a confidential place to share concerns, questions and complaints
• Listens attentively to understand the issue
• Provides or clarifies information on policies, procedures, services and programs
• Explores a range of formal and informal solutions or options
• Guides or coaches individuals to prepare for difficult conversations
• Opens channels of communication
• Refers individuals to appropriate resolution resources
• Facilitates informal dispute resolution processes

• Make decisions for you
• Advocate for any individual or entity
• Take sides in a dispute or concern
• Create or maintain records on behalf of the visitor
• Conduct formal investigations
• Replace existing formal resources for complaints or grievances
• Establish or change policies or management decisions
• Determine the outcome of disputes
• Receive formal notice to E2CCB of a conflict, dispute or complaint
• Participate in grievances or other formal resolution process

• When you need someone to listen
• When you are uncertain where to take a problem
• When you are unclear about policy, process, procedure or regulation
• When you wish to have a neutral party hear your concerns
• When you need help in clarifying or resolving a conflict
• When you think you have been unfairly treated, or that a policy has been unfairly applied
• When you think someone has engaged in misconduct or believe there has been an ethical violation

Experienced educator Stacey LC Aliasso Rowcliffe serves as the organizational Ombuds Officer. She has undergone extensive training in alternative dispute resolution and is a member of the International Ombuds Association.

Ombuds Services won’t disclose the identity of a participant or the substance of confidential or personally identifiable communications – whether written, spoken or otherwise – unless Ombuds Services:

• Receives permission from a participant to make a disclosure;
• Determines there is an imminent risk of serious harm to the visitor or to others; or
• Is compelled or required by law to make the disclosure.

Ombuds Services also advises the organization about trends that have surfaced when it can do so without jeopardizing confidentiality.

BOCES provides various professional development opportunities for educators. Details about upcoming sessions can be found on our website or by contacting our Professional Development team.

P-TECH stands for Pathways in Technology Early College High School. It’s an innovative program that combines high school, college, and workplace experiences.

P-TECH allows students to earn an associate degree and gain real-world experience through mentorships, setting them on a path to successful careers.